Who we are

Effective Date: 06/01/2023

Welcome to Virtropolis VR, operated by Even Ventures, LLC (“we,” “us,” or “our”). We understand the importance of your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect the information you provide to us. By accessing or using our services, you consent to the practices described in this Privacy Policy.

Information We Collect

We collect basic information such as contact details (name, email address, phone number), date of birth, and credit card information for payment processing. Please note that credit card details are not stored in our environment but are securely processed by our authorized payment partner, authorize.net.

How We Collect Information

We collect information when you book a VR session and when you sign the waiver. Additionally, our website uses cookies to track user devices and create user profiles for targeted digital marketing efforts.

How We Use Information

The information collected is primarily used to process payments, book VR sessions, and communicate with you. We may send email reminders, occasional marketing emails, and use cookies to build user profiles for personalized marketing. We do not sell your personal information to third parties.

Third-Party Service Providers

We work with third-party service providers to enhance your experience. These providers include companies that handle waivers, booking services, and credit card processing. Please be assured that these partners are selected based on their commitment to data security and privacy.

Cookies and Tracking

Cookies are used on our website to enhance your experience and build user profiles for targeted advertising. You can adjust your browser settings to manage cookies.

Data Security

We take data security seriously. We use secure servers and SSL encryption to protect your information.

Your Choices

You can opt out of receiving marketing emails and text messages. You also have the right to access and correct your personal information.

Retention Period

We retain your personal information for up to one year, unless otherwise required by law.

Minors

We only collect name and date of birth from minors for waiver purposes and with appropriate parental consent.

Contact Us

If you have any questions or concerns about your personal information, please visit our Contact Us page on the website.

Changes to this Privacy Policy

We do not currently have plans to make changes to our privacy practices, but if any changes occur, we will update this Privacy Policy accordingly,